Team Roles & Permissions

Bamboo Cloud lets you assign different roles to team members based on the level of access they need. Choosing the right role helps keep your account secure while giving each user the tools they need to do their job.

This guide explains the three available roles, what each one can do, and how to assign roles to your team members.

Where to Find It

To manage team members and their roles, open:

Account → Team

Or go directly to:

https://app.bamboo-cloud.com/admin/account/team   

From this page, you can:

• Invite new team members.
• Edit existing team members.
• Assign or change user roles.
• Move team members back to your users.
• Remove team members from your account.

Table of Contents

• Understanding Team Roles
• Admin
• Manager
• Contributor
• Assigning Roles
• Permissions Reference
• Move people between Users and Team
• Bamboo Tips

Understanding Team Roles

Bamboo Cloud includes three team roles:

• Admin
• Manager
• Contributor

Each role provides a different level of access to the Bamboo Admin Dashboard.

Choose the role that gives users only the permissions they need for their responsibilities.

Admin

Admins have full access to the Bamboo account.

They can:

• Manage all content.
• Configure platform settings.
• Manage branding.
• Configure monetization.
• Manage domains and access.
• Add, edit, and remove team members.
• View all analytics.
• Access every area of the Admin Dashboard.

Manager

Managers are designed for users who manage content but should not change account-wide settings.

Managers can:

• Manage all content.
• View all analytics.
• Manage users.
• Team management.
• Use Player Studio.
• Access Content Settings.
• View all content in the account.

Managers cannot access:

• Platform settings.
• Branding.
• Monetization.
• Domain & Access.
• Email settings.

Contributor

Contributors are intended for content creators.

They can:

• Upload and manage videos.
• Create and manage live streams.
• Manage channels and playlists.
• Manage categories and talent.
• Use Playout.

Contributors can only access content they:

• Created themselves.
• Have been assigned by an Administrator or Manager.

Their dashboard also displays statistics for their own content only.

Assigning Roles

To assign a role:

1. Open Account → Team.
2. Create a new team member or edit an existing one.
3. Select the desired role.
4. Save your changes.

Only Admins can add team members and set their roles. Managers don't see the Add Member button or the Role setting on a team member's page.

Permissions Reference

The table below summarizes which areas of Bamboo are available to each role.

Move people between Users and Team

Admins can turn a viewer into a team member, or a team member back into a viewer, from the ⋯ menu on the person's row.

From Users to Team (Audience → Users):

1. Open the ⋯ menu on the person's row and choose Move to Team…
2. Pick a role: Contributor, Manager, or Admin.
3. Click Move to Team.

From Team to Users (Account → Team):

1. Open the ⋯ menu on the person's row and choose Move to Users.
2. Click Move to Users. The person becomes a viewer and loses access to the admin.

A popup confirms the move, for example: "Dana is now a Contributor and is on the Team page (Account > Team)". Click the page name to go there, or OK to close it.

• Only Admins can move people. Managers don't see these options.
• Admin can't be picked when all your plan's team seats are in use.
• You can't move yourself to Users. The option isn't on your own row.
• If the move doesn't go through, the popup shows an error and the person stays where they were.

Learn more: Manage your users

Bamboo Tips

• Give users the lowest level of access they need to perform their work.
• Use Contributor for content creators who shouldn't have access to platform settings.
• Use Manager for users who oversee content but don't need to configure your Bamboo account.
• Reserve the Admin role for trusted users responsible for managing the entire platform.