Upload Videos from Your Site

The Upload page lets your team add videos straight from your site, without opening the admin. It's a simple way to let contributors upload from their computer: pick one video or several, give each one its name, description, categories, tags, and thumbnail, and upload them together.

The Upload page is for contributors, managers, and admins. Viewers can't open it.

In this article:

1. Open the Upload page: the address and who can use it
2. Upload your videos: choose files, check details, and upload
3. What you can set for each video: name, description, categories, tags, and thumbnail
4. While your videos upload: progress, results, and length limits
5. Questions: where videos go, editing later, and more

Open the Upload page

1. Sign in to your site with a contributor, manager, or admin account.
2. Add /upload to the end of your site's address, for example yourdomain/upload.

The Upload page isn't in your site's menu, so share the address with your contributors and bookmark it if you use it often. To add a contributor, see Team Roles & Permissions.

Upload your videos

1. Click the upload area and choose your videos, or drag them onto it. You can pick several at once, and add more the same way.
2. Each video appears as its own card. Check its name and fill in any other details you want (see below).
3. To remove a video from the list, click the ✕ on its card.
4. Click Upload Video. With several videos, the button shows how many, for example Upload 3 Videos.

Supported formats are MP4, MOV, AVI, WMV, WebM, and OGG, up to 2 GB per video. Any file that doesn't fit is skipped with a message, and the rest stay in the list.

What you can set for each video

Only the name is required (marked with *). Everything else can be left empty and added later in the admin.

• Video Name: the title viewers see. It starts as the file name, and you can change it to anything you like.
• Video Description: the text shown with the video.
• Categories: where the video appears on your site and apps. Contributors see only their own categories and the ones assigned to them. Admins and managers see all categories, and can create a new one with New Category.
• Tags: words that help viewers find the video in search. Type a tag and press Enter or a comma. Tags already used on your account are suggested as you type.
• Thumbnail: the image shown for the video. Recommended size: 1920 × 1080 (16:9). Without one, a frame from the video is used.

While your videos upload

Up to 3 videos upload at the same time. The rest show Waiting… until a slot frees up. Each card shows its progress, and you can stop any video with its ✕. Keep the browser tab open until all uploads finish.

When they're done, a summary shows how many uploaded and how many failed. A failed video shows the reason on its card. Click Upload More Videos to start a new batch.

Sometimes a video uploads but one of its details doesn't save. Its card then says which ones, for example: "Uploaded, but these weren't saved: thumbnail." Add the missing details from the video's edit page in the admin.

On the Free and Trial plans, each video can be up to 15 minutes long. The page checks each video's length first (Checking length…) and skips any that are too long.

Questions

Where do my videos go after uploading? They appear in Content → Videos in the admin. Each one needs a little time to process before it can play.

Can I change the details later? Yes. Open the video in Content → Videos to edit its name, description, categories, tags, or thumbnail. Learn more: Edit a Video

Why don't I see all categories? Contributors only see their own categories and the ones assigned to them. Ask an admin or manager to assign you a category if one you need is missing.

What happens if I close the tab during an upload? Uploads still in progress stop. Reopen the Upload page and add those videos again.

Is this different from Upload from Device in the admin? Both upload several videos at once. The Upload page also lets you set each video's details before uploading, while Upload from Device names videos after their files. Learn more: Add Videos to Your Library